HNB best in the west

Suzanne and Florinda were the perfect team. Very responsive, professional, well organized and knowledgeable. All my emails were answered very fast during business hours. Every time I called my questions were answered as well. I went to 5 different companies and they were the cheapest in midland. There price for closing and their interest rate. We got .25 lower interest rate and they locked it in without a deposit. I was really surprised because to get that rate with the others I would of had to buy down interest points for like 2-3 thousand dollars. They worked together as a team and closed my on time.

I have financed two homes now with Matt. The first was actually my very first new home to ever finance, so I was a little nervous about the difficulty of it all going into the process. Matt immediately put those fears to rest and made me feel very comfortable with the process. He explained to me everything that was going to happen at each step of the process and made sure I was comfortable with everything he was doing. You could not ask for a more professional and courteous person to help you with your financing. I will definitely be going back to Matt in the future with my home financing needs.

My Loan Officer helped me thru the whole process of buying my first home. I sent them countless emails with what I thought where silly question and they had no problems answering them and helping me stay ahead of the process the whole time.

Stephanie has helped my wife and I with 2 home loans and a refi in the past 3 years. We are very grateful for her professionalism, knowledge, and speed. We plan to use HNB in the future.

Working with Melinda , Dorine and Cindy was a great experience. A lot of challenges in our personal situation and these ladies walked us through it from start to finish. We would recommend HNB marble falls to anybody that is looking for a place where your treated with professionalism respect and kindness and honesty.

Our Loan Officer at HNB helped us thru the whole process of buying our Big Spring home. They were friendly and positive getting us started in the process. They were greatly helpful and answered all our phone calls and emails question and he had no problems answering all of them and helping my wife and me stay ahead of the process the whole time. We had moved here and had to store our household items including our desk holding important information required for the loan processing. The entire staff were gracious in working with us with suggestions to obtain the needed documents without having to empty our storage to find our stored files. They are wonderful to work with and made this loan process so easy to complete. Kudos to HNB!

Twice my wife and I have financed with Matt and we will do so with all our future mortgage or refinance needs. Matt is a true professional. He works diligently to ensure that the mortgage process was as straightforward and streamlined as possible. He was also extremely responsive to our questions and was prepared with knowledgeable answers…

We had the best home buying experience with HNB. Every person we dealt with was professional and courteous. We highly recommend them to anyone looking to buy a home.

Suzanne and everyone that works with her took care of us and guided us every step of the way and made us feel comfortable while doing it. Only one word to describe her and her group...Spectacular!

Our Loan Officer was always there to answer every crazy question I had. She would do so happily every time. As a first time home buyer we tend to have A LOT of questions. So having someone like her there to answer them is relieving.

Matt is the very best! He assisted in our pre-approval and walked us through obtaining a loan for our dream home. His responsiveness was impressive and beat our banks mortgage department. Additionally, Matt continues to answer questions regarding our loan.

I love how quick and thorough Matt was with all the questions we had. He was timely in his answers no matter the time of day. He was gracious and understanding.

I have used HNB Mortgage now for 2 personal transactions and they are on my referral list for clients! Professional, efficient, & always on time for closings! Easy to communicate with and great follow-thru! Would highly recommend them to anyone needing a mortgage loan!

I highly recommend HNB, and specifically Stephanie Houston, no matter where you reside in the state of Texas. We used Stephanie to purchase our first home in Houston, and could not have had a better experience. Stephanie is incredibly knowledgeable and thorough, and took the time to answer our many questions at all hours of the day and night. We will always look to Stephanie with any future mortgage needs!

Highly recommend HNB! They made the mortgage process very easy and straight forward. I have frequently called for questions and they are always very helpful and great communicators.

My wife and I had such a great experience with Suzanne at HNB Mortgage for our refinance. They had the best rates by far and the customer experience was excellent from start to finish. I couldn't recommend them more highly!

Suzanne and her team took care of us like we were family! We’ve used them for two home purchases and a refinance and they made the process as smooth as it could possibly be. We would definitely recommend them to anyone who asks and will use them again in the future!

Great company. This was my first time buying and HNB staff went above and beyond to make this as easy as possible. Definitely a company that cares About their community

In the midst of the coronavirus, one good outcome was having the pleasure to work with Suzanne from HNB. Aside from competitive rates, HNB had exceptional customer service. We called a handful of lenders but HNB was the only one to get us the info we requested to move forward with the process asap. We called on a Friday and by Saturday we had and email with info. We immediately decided to do both our refinances on our personal and investment property based on their quick response and word to follow through. First impressions are always important and we're happy we chose a dependable lender. If you're looking for a lender we definitely recommend you choose HNB. You won’t regret it!

I was a first-time home buyer, relocating from another state, and knew very little about the home-buying process. I originally called another bank to help me with my loan, but was not getting timely responses, and the loan officer did not seem to have an interest in informing me the differences between all the different loan types. My realtor recommended HNB, so I gave them a call. Suzanne and her team were willing to break down differences of loans to me, replied almost immediately in all instances, as well as got me a way better deal on the loan itself. I highly recommend them and would definitely use them again in the future.

The Big Spring staff were unbelievably helpful during our most recent and all of our home purchases! The process with HNB is as simplified as possible! Love working with them!

So grateful to Melinda Norris for helping out 2 of our daughters and their husbands navigating the process of financing new homes for the first time. Her patience, knowledge, expertise, professionalism and desire to help are so appreciated. It's evident she takes her job seriously and has the client's best interest at heart.

Some of the most stressful times can be buying a home if you do not have the right team in place to help you, specifically your realtor and your mortgage company. Melinda Norris of HNB Mortgage is an excellent choice to fill one of those spots. She knows what she is doing and is a kind, compassionate person, which is a great combination to help walk you thru the process of financing a home. I highly recommend her and the rest of the team at HNB Mortgage.

Missy was great to work with, quick to respond, easy to reach. She answered my questions fully and explained throughout the process. She was so helpful and made this a simple and pleasant experience. I would absolutely recommend her to others!

Thank you for staying ahead of schedule and closing the loan before expected. HNB made the home purchase a breeze. I will definitely use HNB for future purchases and references.

Suzanne,
You and your team were phenomenal. I am an HNB fan for life! I have been and will continue to refer folks your way. I really appreciate you and your team!

THANK YOU!!
This information and approval are brilliant and we can’t thank you enough for how quickly you pulled this together!! Wow!! You all are mountain-movers!!
Grateful!!

Thank you so much! Everything was smooth as glass. It's been great working with y'all!

Suzanne, thank you for the wonderful email. We closed last Thursday and have been painting and fixing up the new place. We appreciate how you and your team have been there for us and our family when we needed you. All the way back to 2014, you came through for us when we first moved to Midland. We would never dream of going through another company. We always tell our friends about our awesome lender.

Suzanne, I want to thank you! You are truly the very best in the West!!! I appreciate everything you did and do so very very much!!! I can’t wait to do more business with you.